Show of 7-10-2004

  • Trends in Instant Messaging
    • Away Messaging has become an artform
    • Some businesses have adopted IM with strict policy guidelines
      • No personal IMs
      • No confidential data
      • Careful security scans by IT department
    • Etiquette
      • Be polite and get to the point
      • Respect schedules
      • Don?t pester
      • Assume that what you say will be public (conversations can be saved)